Terms of Service

Welcome to Velvet Veil Collection. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Use of Our Website

By accessing velvetveilcollection.com, you agree to use the site for lawful purposes only. You may not use this site to engage in fraudulent activities, infringe on the rights of others, or violate any laws.

2. Product Information

We make every effort to display our products as accurately as possible, including colors, descriptions, and pricing. However, we cannot guarantee that your device’s display will reflect actual product colors exactly.

3. Orders

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.

4. Pricing & Payment

All prices are listed in USD and may be changed without notice. Payment is required at the time of purchase. We accept major credit/debit cards and other payment options provided at checkout.

5. Shipping & Delivery

Orders are shipped from either Seattle, WA or San Francisco, CA within 24–48 hours. Shipping rates and options are provided during checkout. Please ensure your shipping address is correct at the time of order.

6. Returns & Exchanges

We do not offer refunds. Returns are accepted for store credit or exchange within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Please refer to our Return Policy for more details.

7. Intellectual Property

All content on this site—including images, text, logos, and designs—is the property of Velvet Veil Collection and may not be copied or used without written permission.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to how we collect and use your data.

9. Limitation of Liability

Velvet Veil Collection is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of these changes.

Last updated: May 19, 2025

If you have any questions about these terms, please contact us at support@velvetveilcollection.com.